Privacy policy & Disclaimer

Legal Information

This website is owned and managed by Dierenkliniek De Morette SCRL, a Belgian Co-operative company with limited or unlimited liability, company number 0448.243.235, acting on behalf of itself, with registered office at 1730 Asse (Belgium), Edingsesteenweg 237, RPM Brussels, department Asse

Privacy Policy

Dierenkliniek De Morette takes your privacy extremely seriously and also implements all appropriate measures to protect your privacy in accordance with the Law on the Protection of Privacy with regard to the Processing of Personal Data and the General Data Protection Regulation (“GDPR”). This privacy policy (hereinafter referred to as “Privacy Policy”) shall apply to all services, websites and (mobile) applications (hereinafter collectively referred to as “Services”) that are offered by Dierenkliniek De Morette.

What are the Services that we offer?

Dierenkliniek De Morette offers various services in equine medicine and health care. We want to get to know you better, and customise the Services you have selected according to your personal preferences. These Services include sending invitations to your address as well as the processing and sharing of your personal data as further described in this Privacy Policy.

What personal data do we collect and process?

When you send us an e-mail or come in for an appointment, visit our websites, subscribe to a newsletter, or otherwise provide us with personal data about yourself, it is possible that we may collect and process the following personal data: your first name, name, address, (mobile) phone number, e-mail address and miscellaneous details.

We also use cookies on our website. More information about this will be found in our cookie policy. We may use your personal data for purposes that conform to this Privacy Policy and our cookie policy.

Dierenkliniek De Morette has placed surveillance cameras. More information about this will be found in our Camera surveillance Policy.

Why do we process personal data?

Your personal data may be used:

  • To improve the content and execution of our Services;
  • For our administration;
  • For direct marketing purposes;
  • To prevent and detect misuse or fraud;
  • To comply with laws and regulations.
     

We may also use your personal data for new purposes yet to be specified in our Privacy Policy. We shall contact you before using your data for such new purposes, in order to update you concerning the changes to our rules, and to allow you to refuse participation.

With whom do we share your personal data?

Suppliers:

We collaborate with other companies, intermediaries or service providers (“Suppliers”) to provide specific services on our behalf or to help us provide Services to you and to our customers. For example, we use Suppliers to provide laboratory analyses. It is possible that when providing such services, these suppliers may obtain access to your personal data or to other information. We conclude processor agreements with such suppliers so that your personal data also continues to remain protected in the course of such relationships.

Group companies:

Dierenkliniek De Morette is part of De Bosdreef Groep. We may share your personal data with our parent and subsidiary companies, jointly owned companies, and other entities affiliated and/or associated with Dierenkliniek De Morette, and all of these entities shall comply with this Privacy Policy.

Miscellaneous:

It is also possible that we may share or transmit your personal data, including the content of your communications, for the following purposes:

  • To comply with applicable laws or in response to judicial proceedings or legal requests, and in connection with legal enforcement and government agencies;
  • To detect, prevent or otherwise handle fraud and technical security problems; or
  • To protect the rights of Dierenkliniek De Morette, and enforcing our terms of use, among other things.

Dierenkliniek De Morette shall also not provide your information to other third parties without your prior consent, unless Dierenkliniek De Morette is bound to do so, on the grounds of a statutory provision or a court decision.

For how long do we retain your personal data?

In principle, Dierenkliniek De Morette shall store your personal data for a period of 10 years.

What ar your rights?

You have the following rights, after written request addressed to info@demorette.be.

  • Right to information;
  • Right to inspect;
  • Right to rectification;
  • Right to object;
  • Right to be forgotten (Right to erasure);
  • Right to portability and data migration.

General

Information about the protection of privacy may be obtained from the Commission for the protection of privacy (www.privacycommission.be).

We have implemented appropriate technical and organisational measures to prevent the loss, unlawful processing or modification of information that we receive from you.

If you wish to respond to any of the actions described above, please contact us by letter at the address mentioned at the top of this Privacy Policy, or by e-mail (info@demorette.be).

The laws of Belgium shall apply to this Privacy Policy. Disputes relating to this Privacy Policy shall fall under the exclusive jurisdiction of the competent courts in Brussels/Asse.

Camera surveillance Policy

Dierenkliniek De Morette has placed cameras on the clinic site, to reassure the safety of visitors, collaborators and horses.

The data processing for camera surveillance is done in accordance with the applicable legislation (Belgian law of March 21, 2007 and all other laws and rules applicable to surveillance and data protection)

The images are kept for a maximum of one month, except when they are necessary as evidence in the context of investigations or for the finding, exercise or defense of rights in court.

Since many people may appear on the images, the communication of these images to one person may infringe the privacy of others. Dierenkliniek De Morette only communicates the images through a request to the police.

For questions about our Camera surveillance, please contact us by mail: info@demorette.be or phone: 02 454 10 00

Cookie Policy

Purpose of cookies on the website

Like other websites this website uses “cookies” in order to function well. This means that, when you view/use the website, Dierenkliniek De Morette may store information on the hard drive of your computer or other electronic device in the form of a small text file or single GIF. Cookies allow Dierenkliniek De Morette to administer the website and tailor it to your interests and preferences based on your behaviour as a user. Information gathered through cookies includes your browser type and language, your IP address, your operating system or referring and exit pages. However, cookies do not allow Dierenkliniek De Morette access to the rest of your terminal equipment and Dierenkliniek De Morette does not use cookies to collect personal information about you.

Disabling or removing cookies

Most Internet browsers enable users to delete cookies or receive a warning before a cookie is stored on the user’s hard drive. You can configure your web browser in such a way that your browser provides information about the reception of a cookie or makes it possible to refuse the placing of a cookie. However, you should be aware of the fact that, if you disable the placing of cookies, your may be unable to use certain services or facilities on the website.

On http://www.aboutcookies.org/ you can find for the most used browsers, the process to refuse or delete cookies.

EMERGENCY : +32 (0)2 454 10 00
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